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At Pelicoss, we understand that the quality of service and maintenance available to a printing system is the key to its productivity, output quality and ultimate profitability. This is why we have assembled a crew of highly trained, well-motivated and vastly experienced digital production system and 3D printer engineers for our digital production printing and3D printing equipments. Our technical crew is second to none, not only in Nigeria but in the West African sub-region.
We provide three levels of technical back up to meet the different requirements of varying clients all around Nigeria, Benin Republic, Ghana and other countries of the Western coast of Africa.
Our Comprehensive Service Package is an all-encompassing service offering that entitles the client to unlimited service calls; unlimited service-parts and spare-parts as at whenever due; and other every other services needed to ensure an maximum machine up-time and eliminate down-times to the barest minimum.
We have the Pay-Per-Click service option where the complete management of the client’s equipment, including full service, spare-parts, consumables and operations is our responsibility.
The third level of technical back up we provide is the Service-Only option. Here, the customer is entitled to unlimited number of service calls, but every service and maintenance spare parts will have to be separately purchased.
Whatever option our clients settle for, they are sure of our full commitment and quality of service to guarantee the best quality output and maximum productivity from their digital printing system.
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